New Zealand’s largest wifi hotspot network also covering Australia, the Pacific Islands & around the world
1,100
Over wifi locations
25
million connections every year
Welcome to our Support Centre.
Click one of the tiles below for helpful articles about our residential internet services.
If you don’t find the answer to your question, send us an email, or chat now.
For information on our billing, payments, our products, and managing your account with us.
For technical information about our services, how to setup your modem, what to buy, and more.
For troubleshooting information if your internet service is not working or you are having other technical issues.
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